This hotel offers great value for money with its reasonable prices and attention to detail. The location is also very useful, especially for those looking to enjoy the onsen experience or explore the surrounding area during winter. The staff provide excellent service and the basic amenities available ensure a comfortable stay. The rooms themselves offer outstanding views of the snow-capped mountains, creating a truly breathtaking experience. Additionally, the breakfast provided is delicious and satisfying, adding to the overall positive experience.

Everything was fine and there is nothing that stands out as needing improvement.

variety of supplies in the room : central heating, a personal safe and a work desk. the food was excellent and we had a lovely stay. if we return to shizukuishi we will be back.

We had a wonderful time at this hotel with its amazing facilities, including a beautiful onsen area. The view from the rooms overlooking the snow capped mountains was stunning. We were lucky to have access to festival shuttle buses, which allowed us to explore the surrounding area. Additionally, the buffet was excellent, and the staff were friendly and helpful.

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Convenient location on the ski field. Clean and comfortable rooms. Easy check-in and out process. Option to charge lift pass to room. Delightful small onsen. Excellent ski field conditions. Spectacular views from every room. Helpful and friendly staff

Nothing, it is perfect.

This hotel exceeded my expectations in many ways. First of all, the staff were incredibly helpful and attentive throughout my stay. They always had a big smile on their faces and went out of their way to ensure that I had a comfortable experience. The basic amenities provided in the rooms were more than sufficient, and I was lucky to have a room with outstanding views over the snow capped mountains. Additionally, the breakfast buffet offered a wide variety of delicious options to start my day off right.

Everything was great, no complaints at all.

The view of the public onsen was absolutely stunning, with breathtaking scenery all around. The buffet at the hotel was delicious and offered a wide variety of tasty dishes. The ski field condition was excellent, perfect for skiing enthusiasts.

One situation that stood out was when I needed to arrange a taxi through email. Although the hotel initially hesitated in helping me, they quickly resolved the issue once my Japanese friend communicated with them.

This hotel offers excellent value for money with its spacious rooms and outstanding views over the snow capped mountains. The staff are incredibly helpful and the service is top-notch. Additionally, the buffet breakfast is delicious and there is easy access to festival shuttle buses for exploring the surrounding area.

No major issues, everything was perfect.

Located near to festival shuttle buses, it is easy to explore the surrounding area. the onsen area is clean, has plenty of amenities, and offers a great view of the mountain. the cafeteria has a good selection of food. the room was clean, comfortable, and had a beautiful view of the area. the service was exceptional, with polite and helpful staff who made the stay memorable.

The hotel lacks some modern facilities.

Located in a serene location, providing a peaceful and relaxing atmosphere. Ski in ski out, with access to skiing, sledding, and tubing activities right from the hotel's front door. Buffet breakfast and dinner had many options to cater to different tastes.

Rooms had single glazed windows, and during winter, they collect a lot of moisture leading to intense condensation, making the rooms humid. Rooms require better ventilation and insulation to fix this issue.